WA Blinds will only deliver your blinds to the address stated on your order. This is the contact delivery address and cannot be changed. For some rural and country locations your delivery may be delivered to your local depot for collection.
Depending on the size of your delivery and your location, WA Blinds will arrange delivery which may include, road, rail or air transport. All deliveries are door to door. You will receive a tracking number and link to track your delivery once it is dispatched. You can use this to follow the progress of the delivery, if necessary you can contact the carrier directly to delay delivery or update the details. You can also add Authority to leave without signature with instructions on where to leave the order If you are unavailable when your order is delivered a contact card will be left explaining how to arrange collection of your delivery from the local depot.
If a delivery is delayed due to circumstances outside of WA Blinds’ control, we will do our best to keep you informed. If your address is hard to find, or you live in a remote area, please include as much detailed information as you can in the special instructions section. This will help reduce any possible delays
We cannot arrange for you to be contacted by phone or email prior to delivery. However we are always available to help so if you have special requirements regarding delivery simply give us a call or email once you have placed your order and we can update the notes on your order.
If an uncollected delivery is returned to WA Blinds, you will be liable for the re-delivery costs or you can collect the order direct from our factory. WA Blinds will contact you to arrange payment for re-delivery if necessary.
WA Blinds utilities many couriers so that we can service our customers Australia wide, for most locations delivery is between 2-5 working days, rural or country areas may be slightly longer, Perth metro deliveries are generally same day or next day and may be completed by WA Blinds drivers rather then a courier.